Seafood Crab Print Men's Pocket Short Sleeve Shirts

Returns & Exchanges — The Gogofandy Way

At Gogofandy, every garment is made with care — designed to express individuality, confidence, and timeless craftsmanship.
But we understand that sometimes, things just don’t work out. That’s why we’ve created a clear and simple return and exchange process to ensure your experience remains effortless.

🕒 1. Return Timeframe

You may request a return or exchange within 30 days after receiving all items in your order.

💌 2. How to Start a Return

Please contact our Customer Care Team before sending anything back.

• Email us at service@gogofandy.com

• Describe your issue and include any relevant photos (if applicable)

• Our team will provide you with the correct return address and instructions

⚠️ Do not ship items back without authorization — returns sent to the wrong address cannot be processed.

📦 3. Return Conditions

To qualify for a refund or exchange, your items must be:

• Unworn and unwashed

• Undamaged, without stains, tears, or odors

• In original packaging, with all tags and labels intact

• Returned together, as a complete package

Return shipping costs are the responsibility of the customer.

🔍 4. Refund Process

After your return arrives at our facility:

1. Our QA team will inspect each item carefully.

2. If everything meets the standards above, we will issue a refund to your original payment method within 7 business days.

3. If an item is incomplete, damaged, or not in original condition, the refund will not be issued, and the buyer will bear any related costs.

🛍 Final sale and clearance items are non-refundable.

🔁 5. Exchanges

If you’d like to exchange an item for another size or design:

• Follow the same steps as the return process.

• Once your returned item is received and approved, your replacement will be shipped promptly.

• Please note that both return and re-shipment postage are covered by the customer.

❌ 6. Order Cancellations

Changed your mind after placing an order?

• Within 24 hours: Cancel anytime for a full refund.

• After 24 hours but before shipping: A 15% cancellation fee applies.

• After shipping: Orders cannot be canceled but may be returned once received.

💬 7. Need Help?

We’re here for you — always.
Whether you have questions about your order, size, or return status, our customer support team is happy to help.
📧 Contact us anytime at service@gogofandy.com

How can I pay for my order with credit/debit card?

You can use any of the payment types listed below to pay for your order. We take your security very seriously, therefore your details are safe with us.

Please see below the payment methods we accept:

Please note that gogofandy.com does not collect your credit/debit card number or personal information when you make a payment. We also take fraud very seriously too, so all credit and debit card holders are subject to validation and authorisation by both us and the card issuer. To better protect our customers when making online payments by card you may be presented with 3D secure security measures when paying. This is dependent on your bank issuer and may require you to enter a password or get a security code via email or phone, or the bank issuer requires additional interaction, either through fingerprint, two-factor authentication, or similar methods based on authentication factors. For more questions regarding the authentication, please consult your card-issuing bank for information.

My payment was declined when using with credit\debit card, what should I do?

1. Place your order again

If your payment has been declined, then you'll need to place your order again. We're not able to reinstate an order once the payment has been declined.

2. Make the relevant checks

To help ensure your order is not declined when placing a new order we suggest checking the following:

Check the card details on your to make sure the information is correct, e.g. the expiry date .

Make sure you enter the security code correctly - that's the three digit number on the back of your card.

Your card issuer may have declined your payment - as they don't tell us the reason for this, it's best to check with them or contact your bank.

If you've checked all of the above, try paying with another card or another payment method.

3. Next steps

If your payment has been declined through the 3D secure security measures you’ll need to contact your bank for further information.

Whereas, if you've received an error message, please contact us with as many details as you can about the issue - including the error messages you receive, and we'll try to resolve it as soon as we can.

Pay with PayPal

PayPal is an easy way to integrate today’s most popular payment methods. And PayPal makes it simple to add new payment methods whenever they become available.

Firstly, you can set up a Paypal account on the PayPal website. It only takes minutes to open a PayPal account and it’s free. And then when pay with Paypal, you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.

Also You may still check out even without a PayPal account. To do so, please click on”Pay with Debit/Credit Card” and you will be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.

Why pay with PayPal?

It's safer: shop at thousands of websites without sharing your financial details.
It's faster: with no need to type in your card details, you can check out in a few clicks.
It's easier: all you need is an email address and password to pay online.

We offer free shipping on orders over $99

Our shipping options for all countries around the world are listed below:

Standard Shipping: Delivery in 7-15 business days ($9.99USD)

You will receive a tracking number as soon as your order ships from our warehouse so you can see what carrier will deliver your order. 

Delivery Time=Processing Time+Shipping Time

For example, if you order a shirt, it will need 3-7 business days of processing time and 7-15 business days of shipping time ( Standard Shipping ). Therefore, you are expected to receive it in 10-22 business days.

Please note that transit times do not include weekends and holidays.

If the tax duties are incurred, you can contact our customer service to solve it.

If you have further questions/issues, please don’t hesitate to contact us: at service@gogofandy.com.

FAQS

1. Can I change my shipping address after placing an order?

Please be advised that your shipping address cannot be revised after the order has been placed successfully. However, before your order is shipped, we will try our best to help you to revise your shipping address. So please make sure that your shipping address is right and if you have any questions, please feel free to contact us first, we will be very glad to help you solve the matter.

2. How do I track my order?

After your order is shipped, we will give you a tracking number and a partner who provides logistics services through customer service emails. You can track your order on our logistics service partner website with the tracking number provided.  

Please pay attention: It may take 48 to 72 hours for the tracking information to be updated and sometimes tracking numbers may change. If after 3 days you cannot get the tracking information of your order, please feel free to contact with us for more information.